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“Constraint: anything that limits a system from achieving higher performance versus its goal.” —Eli Goldratt, What Is This Thing Called Theory of Constraints and How Should It Be Implemented? (1990) So many efforts toward continuous improvement begin with great intentions. The idea of attacking waste and ramping up productivity is exciting, and there’s a whole arsenal […]
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Have you ever delegated a task and the team or person you delegated the task to goes down the wrong path? This often happens when management delegates a problem-solving task but have already determined what they want the answer to that problem to be. There is a time for delegation and a time for ownership. […]