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Embracing and Helping Surgeons Accept Change — Instead of Blaming & Labeling Them
leansixsigma.co.business

Here is an article that caught my eye recently, from HBR: “How One Health System Overcame Resistance to a Surgical Checklist“ Seeing the word “resistance” always makes me wonder if the health system in the article was blaming surgeons (or others) for being “resistant.” As I’ve written about before, blaming others is a really poor […]

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